Castle Quarter is Norwich’s leading social, leisure and lifestyle destination and became a Plain Speaking PR client in 2020.
Since then, our team have helped the venue shift its positioning and public perception from a shopping centre to an experiential, lifestyle, and cultural hub.
As Castle Quarter’s retained PR agency Plain Speaking PR supports the in-house marketing team to ensure Castle Quarter’s news and events are prominently positioned within the regional media. We also work closely with new and existing tenants to raise awareness of what they have to offer people coming into the centre of Norwich.
During the covid pandemic and beyond, we have worked closely with the management and marketing team, its operators, and partners to communicate often sensitive messages with relevant audiences in a positive, timely and appropriate manner.
We are hugely proud to be part of the Castle Quarter team and to help support the transformation it has achieved over recent years.
"Pippa and Hannah have become an extension of our marketing team, working seamlessly with myself and the management team at Castle Quarter to ensure that we get the best quality coverage possible and lots of it! They really understand our unique brand and our objectives."
Kim Dodd,
Account Director, Toolbox Marketing
"Pippa and Hannah have been instrumental in supporting Sue Lambert Trust to gain the recognition the organisation deserves along with building its reputation as the leading charity supporting people who have experienced sexual abuse and violence in Norfolk. Both are attentive, thorough and very professional and I would highly recommend Plain Speaking PR to any organisation working on their brand."
Clive Evans, CEO, Sue Lambert Trust
"Pippa and Hannah have become an extension of our marketing team, working seamlessly with myself and the management team at Castle Quarter to ensure that we get the best quality coverage possible and lots of it! They really understand our unique brand and our objectives."
Kim Dodd, Account Director, Toolbox Marketing
"Working with Plain Speaking PR was great from beginning to end. From providing all the information I needed to write my travel piece to setting up first-class accommodation and securing ticket entry, everything was made to be stress-free and seamless. I look forward to working on more productive editorial projects with them in the future!"
Simon Garner, Digital Editor, The Sun
“Plain Speaking PR are proactive, have good editorial instincts, and are really easy to work with too! They have a knack for developing angles that journalists genuinely appreciate, whilst always reinforcing our messages and tone of voice. They combine strategic vision with a flair for copy that brings our offer to life.”
Sue Springett, Commercial Manager, Teknomek
"Plain Speaking are always one of my favourite agencies to work with on stories. They never approach things with a ‘one size fits all’ approach to the media and take time to understand exactly what your audience needs and go over and above to make sure you can serve them. They are open minded with more modern media practices and never drop back into PR cliché – which is refreshing in a market with a lot of old school practitioners who haven’t moved with the times. Their organisation of media events is always exceptional, and the whole team are genuinely a pleasure to do business with."
Neil Perry, Managing Editor, BizClick Media
“Plain Speaking PR have delivered many fantastic campaigns for us over the years. More importantly, they have helped us to understand who we are and what we stand for, which has immeasurable value.”
Matthew Conway, Director, Dipple & Conway Opticians
"I love working with Hannah and Pippa. It's so seamless. They really understand what we need - that readers must come first, and we don't want hundreds of emails promoting things that our readers won't be interested in in a million years. Everything they send us is very professionally put together, perfect for our audiences and a good read. We really enjoy working with them at the EDP."
Liz Nice, Editor, East Anglian Daily Times
"Plain Speaking PR have been brilliant. They really understand what we are all about. As a small social enterprise, we have to do everything ourselves and Pip and Hannah have made a real difference to our press releases. We have been picked up and featured in print and radio media as a direct result. Thank you!"
Sarah McPherson, Founder and Managing Director, Miniature Donkeys for Wellbeing Ltd.
"Pippa and Hannah have provided us with high value service from day one, the Brand Vitals approach they employ provided focus and direction for our PR activities. They engage at a deep level and add value at all stages and are excellent at securing editorial coverage and content for us. They have integrated seamlessly with our business to provide what feels like and integral service."
Jonathan Redding, Director, Norfolk Gin
"I love working with Pippa and Hannah, they pinpoint the collaborations that will work perfectly with my brand and my own ethics and take all the stress out of communication with their easy down to earth attitude. It’s been a joy to work with them on numerous occasions and I can’t wait to see what the next campaign we work on together will be!"
Ginger Natalie blogger/influencer
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